cirface Help Center
Help Center
  • Get Support
How can we help? 👋
All Categories
Customer Onboarding

Customer Onboarding

Getting Started

How do I gave you access to my Asana?

Giving us edit access to your Asana.

How to submit the Workflow Definitions form?

Submit Workflow Definitions with Loom for Effective Collaboration and Meetings

Project Onboarding touch points

Kick-off meeting in onboarding: project details, collaboration, resources, and communication.

Let’s Get Aligned

How to add documents to shared Google Drive

Adding documents for Google Drive

When is Slack or Email used?

Support Request Ticket for prompt project issue resolution

Why do I need to validate and approve future state workflows?

Prioritizing accuracy in your future state workflows during implementation.

When should the online ticketing system be used?

Utilize the Support Request Form for efficient communication and issue resolution.

How will we communicate during our project?

Effective project communication via support tickets, Slack, and email channels.

Meetings

Meetings and Availability

Effective meeting scheduling and participant coordination for project success and efficiency.

Training & Support

What are the Enable & Deploy and Document & Support phases?

Cirface transitions from design to implementation with a focus on support.

  • Submit a Ticket