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What are the Enable & Deploy and Document & Support phases?

Cirface transitions from design to implementation with a focus on support.

After the Discovery and Design, we transition to the Enable & Deploy and Document & Support phases. These stages are pivotal as they focus on putting the newly designed workflows into action and ensuring ongoing support. It's where we transform designs into tangible workflows and establish continuous assistance for optimal results.

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Enable & Deploy Steps:

  1. Introducing New Workflows: Familiarize Asana users with the revamped workflows tailored to their needs.
  1. Training Sessions: Provide comprehensive training encompassing Project & Process Management and team-specific workflows.
  1. Asana Demonstrations: Host internal sessions to showcase and demo the solutions implemented in Asana.
  1. Launch Asana: Officially go live with Asana, marking the beginning of the new streamlined processes.

Document & Support Steps:

  1. Document in Asana: Accurately record the final solutions in Asana for future reference.
  1. Standardize Asana Conventions: Set clear guidelines and conventions for consistent Asana usage.
  1. Review & Feedback: Wrap up with an impact review, gathering user feedback through surveys to assess the effectiveness of the changes.
  1. Ongoing Support: Offer Asana office hours for guidance and address queries or issues through 1:1s and support tickets.
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With these phases, we ensure that the solutions are not only implemented but are sustainable, with continued support to address any challenges or adjustments required in the future.

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