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When should the online ticketing system be used?

Utilize the Support Request Form for efficient communication and issue resolution.

For effective and streamlined communication, please utilize our Support Request Form when interacting with us. Here's how you can make use of the various options in this form:

  • Bug (Troubleshooting, Need a Fix, etc.): If you come across any glitches or issues that need immediate attention.
  • Feedback (Questions, Clarity Needed, etc.): Share your insights or seek clarity regarding our ongoing collaboration.
  • Feature Request (Change Order, New Scope Item): Have suggestions for new features or changes? Let us know your thoughts.
  • Schedule a Meeting: Should you feel the need for a face-to-face discussion, simply use this option to set up a meeting with us.

Remember, using these designated options ensures that your concerns are directed to the right channels, allowing for quicker and more efficient resolutions.

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